Όροι χρήσης

By using Moppsy’s website, web app, or mobile app you agree to these terms. Moppsy is operated by TipTap LTD. If you do not agree, do not use the service.

1. Περί Moppsy

Moppsy is a marketplace where customers book independent cleaners on a live map. TipTap LTD provides the platform and is not the employer of cleaners.

2. Λογαριασμοί

You must be 18+, provide accurate data, and protect your account. Accounts may be suspended for abuse or fraud.

3. Διαθέσιμο τώρα (καθαριστικά)

Available now means the cleaner has turned availability on, is on the map, and has no job in progress in the current booking window. Cleaners should turn availability off when they cannot accept more jobs.

4. Κρατήσεις και πληρωμή

Prices are shown before booking. Stripe handles payments. A card hold may cover service cost, fees, delays, or dispute-related charges. Final charge follows the agreement and Stripe rules.

5. Ευθύνες πελατών

Accurate address, access, scope, timing, and household risks. No off-platform payments.

6. Καθαρότερες ευθύνες

Keep profile, location, availability, equipment, and pricing current. Follow law and tax rules. KYC and Stripe Connect may be required for payouts.

7. Ακυρώσεις και περιστατικά

Report damage, theft, or no-shows without undue delay, preferably within 48 hours, with documentation. Police reports where appropriate.

8. Απαγορευμένη χρήση

No fraud, false identity, manipulation of location/ratings/availability, or harm to the platform.

9. Πληρωμές

Cleaner payouts via Stripe Connect after completed jobs. Payouts may be held during open disputes.

10. Ευθύνη

Service provided as is. Liability limited to the amount paid for the relevant booking where permitted by law.

11. Διαγραφή λογαριασμού

Request deletion via Delete data or privacy@moppsy.se. Some records retained by law up to seven years.

12. Αλλαγές

We may update these terms. Continued use constitutes acceptance. Contact: privacy@moppsy.se.