For cleaners
How you get paid on Moppsy
Many cleaners are new to apps. This short video shows the full flow: booking → customer pays by card or cash after the job → you finish → your share is paid out. Stripe is how card payouts reach you — not a trap.
The flow in writing
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1
A customer books you
They find you on the map and book a clean. You do not need to chase clients or ask for cash at the door.
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2
They pay Moppsy by card
Card payment protects the customer — and protects you from unpaid jobs.
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3
You do the work
Clean, then mark the job finished in the app. Clear steps, no confusion.
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4
Your share is held for you
Stripe Connect is simply how we send money to freelancers. It is a payout tool, not a trap.
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5
Set up payouts when ready
You can still appear on the map and take calendar bookings while you learn. Finish Wallet setup when you are comfortable.
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6
Wallet & support
Open Wallet anytime to see earnings. Contact support if you have questions — we are here to help.
Worried about adding a bank account?
That fear is common. On Moppsy, Stripe is only used to pay you for finished jobs. You do not need to “trust strangers with cash.” Customers pay the platform; you get your share after the job. Set it up when you are ready — and ask us if anything is unclear.